Reliable, Direct, and Efficient – Getting Your Tools to Your Doorstep
At RBD OUTLET, we understand that once you’ve found the perfect tool or home improvement solution, you want it in your hands as soon as possible. That’s why we’ve streamlined our global shipping process to be as reliable and straightforward as our product selection. Whether you’re a DIY enthusiast in Dallas, a professional tradesperson in Paris, or a homeowner renovating in Hong Kong, we’re committed to delivering your order with clarity and care.
Our Shipping Promise: Value & Transparency
Just as we eliminate middleman markups on our premium tools and home goods, we provide clear, upfront shipping options with no hidden costs. We partner with world-class carriers like DHL, FedEx, and EMS to ensure your order reaches you securely and efficiently, no matter where your project is located.
Order Processing
Your order is carefully picked and packed at our Kansas City hub within 1-2 business days.
Shipment & Tracking
We ship your order and send you a tracking number so you can follow its journey to you.
Delivery
Relax and prepare for your project. Your tools will arrive at your doorstep, ready for action.
Choose Your Shipping Method
🚚 Standard Shipping (DHL / FedEx)
Cost: A flat rate of $12.95.
Delivery Time: 10-15 business days after dispatch.
Best For: When you need a balance of speed and value. Perfect for time-sensitive projects or when you want the tracking and reliability of premium carriers.
📦 Free Shipping (EMS)
Cost: FREE on all orders over $50.
Delivery Time: 15-25 business days after dispatch.
Best For: Maximizing your savings on larger orders or non-urgent supplies. Our most popular option for value-conscious builders and homeowners.
📦 A Note on Packaging
Every DeWALT drill, Einhell power tool, or GAGNON fixture is packed with the same attention to detail we apply to curating our catalog. We use robust, protective materials to ensure your professional-grade equipment arrives in perfect, job-ready condition.
Global Reach, Local Understanding
We ship worldwide* from our operational hub in Kansas City, USA. Our systems are designed to handle international logistics, customs documentation, and regional requirements seamlessly. Whether you’re building a deck in Denver or installing lighting in London, we’ve got you covered.
*Note: We are unable to ship to a limited number of remote regions. Please check at checkout if delivery is available to your location.
Our Return Policy: Confidence in Your Purchase
Your satisfaction is our blueprint. If any item doesn’t meet your expectations, you may return it within 15 days of receipt for a refund or exchange. Please ensure items are in original, unused condition with all packaging. (Some exclusions apply for safety and hygiene; see our full Return Policy for details.)
Need Help With Your Order?
Our customer service team, based in Kansas City, is here to ensure your delivery experience is smooth. For tracking updates, shipping questions, or delivery concerns, reach out to us.
Email: [email protected]
We’re here to help you get what you need to build, fix, and beautify your world.
Start Shopping & Explore Shipping
RBD OUTLET – Your Reliable, Broad, and Direct Source for Premium Tools & Home Improvement.
3501 White Oak Drive, Kansas City, US 64131